Return Policy

At Thepurecarat, we are committed to delivering an exceptional shopping experience. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy to ensure your peace of mind.

1. Conditions

• Eligibility: Returns accepted within 7 days of delivery, provided items are unused, undamaged, and in original packaging.
• Return shipping costs are the responsibility of the customer.
• Custom-made or engraved products are not eligible for return or exchange.
• No exchanges after 30 days of delivery.
• Please contact us before initiating a return to receive authorization.